FactoryMate
New: built in Australia for window & door fabricators

From quote to handover.
One platform.

Run fabrication jobs across the office, factory floor and driver — all on the same software. Every state change, every signature, every audit-ready event in one place.

Book a demo See how it works
Free 1:1 demo Walked through your real workflow Talk to the team that built it

Built around the way Australian shops actually run

Built for AGWA-member shops Xero coming soon Australian owned & built Full audit log
6
Stages, quote to handover
3
Views: office, floor, driver
100%
Actions audited
0
Paper job cards

How it works

Six stages. One source of truth.

Every job moves through the same lifecycle. Office, floor, and driver each see exactly the work they own — nothing more, nothing less.

01 Pending

Job created

Office logs a job: customer, site address, colours, target date. PDFs and shop drawings uploaded straight to per-tenant storage.

02 Checks signed

Preflight cleared

Aluminium in. Glass in. Colours locked. Required checks must be ticked — production can't start otherwise.

03 In production

In production

Floor supervisor unlocks the job with their PIN. Status moves through Cutting → Welding → Glazing → QA, every step logged.

04 Ready for dispatch

Floor sign-off

Supervisor signs off completed units. Job hands over to the office and locks. Floor must request an unlock to change anything — every request audited.

05 Dispatched

Dispatched

Office assigns driver and date. The status flips automatically — assignment and lifecycle stay reconciled, both ways.

06 Delivered

Delivered

Driver completes delivery on a PIN-bound device: photos, customer signature, any site notes. Job marks complete. Closed.

Built for the way you actually work

Three views. One job.

The office never sees the floor's mess. The floor never carries the office's spreadsheets. Each device shows exactly the work that belongs to it.

For the office

Run your whole shop from one screen.

Filter by stage, customer, production state, or target date. Drag jobs into a dispatch day. Approve floor unlock requests. The office desk view shows you everything you need to keep the day moving.

  • Filterable jobs index — every job's stage, production state, customer, and target date in one filterable view
  • Dispatch planner — drag jobs into a day, assign driver, lifecycle flips automatically
  • Full audit log — every change with user, timestamp, IP. Exportable for compliance
Jobs board
Pending
OFFICE
In production
FLOOR
Ready
DISPATCH
For the floor

A tablet on the wall, not a clipboard in someone's pocket.

The supervisor signs in with a PIN tied to that specific device. No shared passwords. No "who moved this back to production?". The floor sees only the jobs they can act on — never anything the office is handling.

  • PIN + device-bound login — no shared passwords on the shop tablet
  • End-of-day sign-off in 30 seconds — supervisor bundles the day's work into one audited record
  • Annotate shop drawings in-browser — mark up PDFs without leaving the job
For the driver

A phone, a manifest, a signature. That's it.

Jake gets his stops for today in office-planned order. He taps a job, sees the address, opens Maps, drives. On site he takes a photo, gets a signature, adds a note. Done.

  • Mobile-first — designed for a driver's phone, not retrofitted from a desktop view
  • One-tap Maps integration — straight from the job to navigation
  • Offline-tolerant — photos and notes queue if there's no signal, sync when there is

Why it's real

Built for a workshop, not a wishlist.

Nothing here is a flag for the future. Every promise on this page is in the codebase today.

Multi-tenant by design

Each fabricator gets their own subdomain, their own database, and their own object-storage bucket. No shared rows, no cross-tenant leakage.

Every action audited

Status transitions, unlock requests, dispatch assignments, manual overrides — persisted with user, timestamp, and reason. Exportable.

PIN + device binding

Floor and drivers log in with a PIN tied to their device — no shared passwords on the factory tablet. Office adds TOTP on top.

Deliberate unlock workflow

Once the office is handling a job, floor edits are locked. Request unlock, office approves or rejects with a reason. No silent edits.

PDF annotations in-browser

Mark up shop drawings without leaving the job. Annotations save against the job, visible to office and floor.

Built in Australia

Made by a local team for local fabricators. Run and supported from Australia. AGWA-style preflight checks. Support during your hours, not Silicon Valley’s.

Pricing

Priced for your shop.

Three plans, scaled to how you work. Tell us your team size and how much of the lifecycle you use, and we’ll put together a straight number that fits.

Essential

For shops getting started.

What’s included

  • Office management
  • Scheduling
  • Production & reporting
  • Notes
Contact for pricing

Professional

For shops running the full job lifecycle.

Everything in Essential, plus

  • Delivery
  • Servicing & maintenance after delivery
  • Xero integration — coming soon
  • Cutting List iPad app — paperless, straight to floor
Contact for pricing

Custom

For larger or multi-site shops.

Built for you

  • Everything in Professional
  • Multi-site support
  • SSO & custom integrations
  • White-glove onboarding & dedicated support
Talk to us

All plans billed in AUD, ex-GST · Compare all features

Feature comparison

Everything in every tier.

Side by side, no fine print.

Feature Essential Professional Custom
Capacity & limits
Minimum users22Talk to us
Jobs per month2001,000Unlimited
Sites11Multi-site
Audit log retention12 months3 yearsUnlimited
File & photo storage5 GB25 GBUnlimited
Core features
Job lifecycle tracking✓✓✓
Customer management✓✓✓
PDF & photo attachments✓✓✓
PDF annotations in-browser✓✓✓
Audit log on every action✓✓✓
Operations
Office management✓✓✓
Scheduling✓✓✓
Production tracking✓✓✓
Reporting✓✓✓
Notes✓✓✓
Field & delivery
Delivery tracking—✓✓
Servicing & maintenance after delivery—✓✓
Driver mobile app—✓✓
Integrations
Xero integrationInvoicing before delivery + credit account workflow after—Coming soonComing soon
Custom integrations——✓
Add-ons
Cutting List iPad appGo paperless, cutting lists direct to floor—✓✓
Security
PIN + device-bound auth (floor & driver)✓✓✓
TOTP 2FA for office✓✓✓
SSO (SAML, Microsoft Entra ID)——✓
Support
Email support24h response4h response1h response
Chat support—✓✓
Phone support——✓
Dedicated CSM——✓
Onboarding
Guided setup & data import✓✓✓
Concierge onboarding—Add-onIncluded
White-glove onboarding——✓

All prices AUD, ex-GST · Min. 2 users on Essential and Professional

FAQ

A few things worth answering.

How do I get started?
Book a demo and we'll walk FactoryMate through your real workflow. If it's a fit, we set up your own isolated tenant for you to try with your own jobs — no credit card to look. You keep everything you set up if you continue.
How does pricing work?
Pricing is tailored to your shop. Tell us your team size and how you work, and we’ll put together a straight number for your setup — get in touch and we’ll sort it out.
What happens if I outgrow my tier mid-month?
Soft caps. You don't get cut off — you keep working and we email you to sort out the next tier. No surprise overage charges. When you move up we work out the change with you; downgrades apply at your next renewal.
Can I export my data if I leave?
Yes, on every tier. CSV / Excel export of every list view, anytime. When you cancel, we provide a full export of your data and files — just ask, no fee. Your job photos and PDFs come out as the files they went in as. We don't hold data hostage.
Is the subscription tax-deductible in Australia?
Software for your business is generally a deductible expense. Prices on this page are ex-GST and you get a tax invoice for your records. Talk to your accountant for your specific situation; we're not them.
Will prices go up on me later?
Early customers get launch pricing, and we hold that rate for your subscription while you stay with us. If prices ever change for new customers, we'll give you plenty of notice first — no surprise mid-contract hikes. The full terms are in your subscription agreement.

Stop running your shop on
spreadsheets and group chats.

Book a free demo. We'll walk FactoryMate through your real workflow and set you up an isolated tenant to try with your own jobs. Talk to the people who built it.

Book a demo See how it works

Free 1:1 demo · See it on your real jobs · Built in Australia