One thread per job
The back-and-forth lives on the job instead of scattered across texts and calls — office, floor and drivers, in order.
Team collaboration
One conversation per job, across the whole team
Office, floor and field talk on the job — not across a dozen group chats.
FactoryMate
2
JM
SP
@Sarah
Every job has a single thread the whole team can see in order, scoped so field staff see only what matters. Tag a colleague, attach a photo, and get pushed what needs you.
Scoped to the right people
Field staff see the delivery and production notes that matter to them, and never the office-only discussion.
@mentions + a bell
Office staff @mention a colleague, who sees it in their notifications bell; reply to a comment and the original author is notified.
Photos on a comment
Attach a photo straight to a comment, so a question and the picture that explains it stay together.
Installable + push
Add FactoryMate to the home screen and the right people get a push — the floor on production notes, the driver on their run, anyone tagged.
Private on the lock screen
Notifications show the job number and a link only — never a customer’s name or the note — so a phone left on a bench gives nothing away.
Common questions
Can my team talk to each other on a job?
Yes — every job has one comment thread for the office, the floor and drivers, scoped so field staff only see the notes that matter to them.
Can I tag a colleague?
Yes — office staff @mention each other and the tagged person sees it in their notifications bell; reply to a comment and the original author is notified.
Do I need to install an app from the store?
No — FactoryMate installs to the home screen straight from the browser on a phone, tablet or laptop, and can then push notifications to the people who need them.
What do notifications show on the lock screen?
Only the job number and a link — never the customer’s name or the message — so a phone left out reveals nothing.
Can my team get alerts on WhatsApp?
Yes — internal events like a floor sign-off or a run going out can be sent to a WhatsApp group as well as by email, and you choose who gets which alert.
Get your whole team on the same job.
Book a demo and we’ll show comments, mentions and push on a real job.
Free 1:1 demo · See it on your real jobs · Built in Australia